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What To Do When Your Iphone Has Problems Connecting To Networks
by Laurel Sanders
If you're having problems making or receiving calls, problems sending or receiving SMS text messages, or problems with Wi-Fi or AT&T's EDGE data network, this may help.
The techniques here are short and sweet - except for the last one, restore. Restoring is still inconvenient and time consuming, and it still entails erasing all of your data and media and then restoring it. But first, here are some simple steps that may help. Once again, we suggest you try them in this order (and so does Apple).
1. Check the cell signal icon in the top-left corner of the screen. If you don't have at least one or two bars, you may not be able to use the phone or SMS text message function.
2. Make sure you haven't left your iPhone in airplane mode. In airplane mode, all network-dependent features are disabled, so you can't make or receive phone calls, send or receive SMS text messages, or use any of the applications that require a Wi-Fi or EDGE network connection (that is, Mail, Safari, Stocks, Maps, and Weather).
3. Try moving around. Changing your location by as little as a few feet can sometimes mean the difference between four bars and zero bars, or being able to use the EDGE data network or not. If you're inside, try going outside. If you're outside, try moving ten or twenty paces in any direction. Keep an eye on the cell signal icon as you move around and stop when you see more bars than you saw before.
4. Turn airplane mode on by tapping Settings on the Home screen and then tapping the Airplane Mode On/Off switch to turn it on. Wait 15 or 20 seconds and then turn it off again. Toggling airplane mode on and off like this resets both the Wi-Fi and EDGE wireless connections. So if your network connection was the problem, toggling airplane mode on and off may very well correct it.
5. Restart your iPhone. If you've forgotten how, refer to the "Restart" section a few pages back. As we mentioned, restarting your iPhone is often all it takes to fix whatever was wrong.
6. Make sure your SIM card is firmly seated. A SIM (Subscriber Identity Module) card is a removable smart card used to identify mobile phones. It allows users to change phones by moving the SIM card from one phone to another.
To remove the SIM card, find a very fine gauge paper clip, straighten one end, and then stick the straight end gently into the hole on the SIM tray. When the SIM tray slides out, carefully lift out the SIM card and then reinsert it, making sure it's firmly situated in the tray before you gently push the tray back in until it locks.
If none of the preceding fixed your network issues, try restoring your iPhone as described previously in the "Restore" section. Performing a restore deletes everything on your iPhone - all of your data, media, and settings. You should be able to put things back the way they were with your next sync. If that doesn't happen for whatever reason, you can't say we didn't warn you.
About the Author
Digital Prizm provides Iphone app development services in Singapore. For more information on Iphone app development, visit digitalprizm.com
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