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| Return Policy -- 100% Satisfaction Guarantee |
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PCSupplies.info is an affiliate partner of Cyberguys ®. Cyberguys ® is pleased to offer a no risk, no hassle guarantee on every item they sell.Order any item, and if you are not 100% satisfied with it in any way, you can return it within 90 days, no questions asked. They will gladly replace the item, refund your money*, or apply the price of the product toward any other item in our catalog -- it's your choice! |
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| *Shipping & handling charges excluded. Offer does not apply to Outlet Center, special clearance, or closeout items. |
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Please contact the customer service department at:
1-800-892-1010 Monday - Friday 5:00 AM - 6:00 PM PST for assistance.
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| Backordered Products |
Approximate ship dates for backordered items may be obtained by calling the customer service department at: 1-800-892-1010 Monday - Friday 5:00 AM - 6:00 PM PST or Emailing: customercare@cyberguys.com. Shipping charges for backordered items are calculated as if all ordered items were shipped at one time (international shipping addresses excluded).
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| Order Status and Tracking |
| You track the status of your order in real time, and check the shipping status of your order in route via our direct connection to the FedEx and UPS tracking systems! |
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| Shipping Charges |
Shipping charges vary, based on the actual weight and size of the items shipped and the shipping method selected. For all purchases over $20.00, actual carrier charges plus a $3.95 handling fee apply to all shipments. Total shipping charges can be reviewed, and shipping method changed prior to finalizing your order. Shipping charges for backordered items are calculated as if all ordered items were shipped at one time (international shipping addresses excluded).
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| Order Modification or Cancellation |
Orders placed online may be modified by calling the customer service department at: 1-800-892-1010 Monday - Friday 5:00 AM - 6:00 PM PST or Emailing: customercare@cyberguys.com.
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| Open Accounts |
Please contact the customer service department at 1-800-892-1010 Monday - Friday 7:00 AM - 5:00 PM PST to obtain the necessary forms and for information regarding terms of sale.
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